New Emerald Viewer for VWW

•September 10, 2010 • 1 Comment

We are proud to announce that we are making available a brand new Viewer, the Virtual World Web Emerald Viewer! You can get it right now from our web site at: http://emeraldviewer.net

Linden Lab has concocted various allegations and made outrageous demands on us in an effort to force people to stop using the Emerald Viewer, they’ve gone so far as to ban part of the development team to make further releases impossible.

We are very unhappy with how our dedicated team has been maligned, and we believe that the entire reason for the campaign was to prevent Emerald Viewer from becoming even more popular so that Linden would have to acknowledge our achievement and begin to give us something for our tireless work.

Unfortunately, what they gave us was an undeserved slam to our reputation and a kick out the door.

Well, as it turns out, Second Life isn’t the greatest virtual world software. The only thing that makes Second Life so great is the people! We think that all the same people will be able to enjoy better software, and a better viewer by moving over to a competing platform, the Virtual World Web.

You can now access The Virtual World Web using the VWW Emerald Viewer, and, over time, we will be working with the company to add our own flair and touches, first as a third-party development team, and later as consultants (or possibly even as part of the VWW team!)

We’re asking for your support and help.

If you care about your friends and if you care about not letting Linden Labs getting away with this outrageous behavior against some of it’s most hard-working and dedicated developers, we urge you to try out our latest Viewer and to give the VWW a chance!

We negotiated a deal for you with the company to allow you to trade in Lindens for Rays (their currency) at a great rate! They have also agreed to swap land for larger and better land on their system. We have more info about all of this on our web site. Please visit http://emeraldviewer.net/downloads.shtml for more and to get started!

Beware The Thought Police

•September 8, 2010 • Leave a Comment

B@

This morning upon waking, before any attempt to log in to Secondlife, I checked my email. To my amazement I found this email (twice – to make sure I got it at least once I suppose):-

Your Second Life Account Has Been Terminated

From:
“no-reply@secondlife.com”

To: XXXXXXXXXXXXX

This email is notification that Linden Lab has terminated
your access to the Second Life virtual world due to severe
or repeated violations of the Second Life Terms of Service
or Community Standards. Your (account name ‘Arabella
Steadham’) and alternate Second Life accounts have been
made permanently inaccessible.

Appeal Process: The decision to terminate your Second Life
access was reached after investigation of your use of the
Second Life software and service. If you would like to
appeal your termination, you may contact Second Life
Support, by opening a new support ticket with a subject of
“abuse appeal,” or in writing, at the address below:

Second Life Support
Linden Lab
945 Battery Street
San Francisco, CA 94111

Please provide relevant information that you believe would
explain the above violation. Linden Lab reserves sole
discretion in considering whether to take any action on a
written appeal.

Sincerely,

Customer Support
Linden Lab

Now, this is nonsensical. Lindenlab is very well aware from their own logs that I have never breached any TOS. They are also aware that I did not attempt to log in with a blacklisted viewer, as the email was sent to me prior to even attempting to log in. What did I do to warrant this?

Perhaps it was yesterday’s post. Perhaps because I called them out on their irrational behavior in recent weeks. Perhaps because Linden Lab wants to ‘teach me a lesson’?

So, I proceed to follow the instructions to lodge an appeal, only to find I cannot log into the website to lodge said appeal. I can only log in as ‘guest’ and select from a pathetic list. I fill out the proforma, and receive this:-

A new case has been created

Case: XXXXXXXX
Avatar:
Type: Web Login Issues
Status: New

To comment on this case, either Reply to this email, or visit: https://secondlife.com/my/support/?caseID=00902355

(To view the Case online, you will need to log into Secondlife.com with this Avatar: )

But I cannot log in to view the case.

Not only have I been account banned (including an alternate account I made 3 years ago) but it would appear the long finger of Lindenlab has reached out to NZ and banned my IP address as well. And appeal processes appear to be closed off.

I am stunned that Linden Lab has taken this approach. Living in a strongly westernised country and being a citizen of an even bigger one, like many of you I have enjoyed growing up and living in countries where rights are enshrined not only in our constitution but in our way of life. Freedom of speech and expression has long been an expectation and seen as a right of all citizens. To write a blog post – entirely out of the jurisdiction of lindenlab – and have the resultant effect of permanent banning is breathtakingly arrogant on the part of lindenlab. To deny this was the cause of my permanent banning would be a lie. Linden Lab is well aware I do not and have never breached any of the TOS, which indicates that rules are not there for any purpose but decoration.

So watch out, all you bloggers. DO NOT CRITICISE LINDENLAB. DO NOT WRITE YOUR THOUGHTS SO OTHERS MAY READ. DO NOT EVEN THINK ANYTHING THAT IS ANTI-LINDENLAB.

I doubt my appeal will be successful, because true to form it has been done in a shoddy manner. I am not surprised.

So even though I have lodged this appeal, do I really want to be part of a virtual environment where lackeys of the Board of Directors hunt down those who dare to criticise? Do I want to participate in a world where users are abused by bullying standover tactics and unexplained termination of accounts? Linden Lab as a private company can create their own rules as they see fit, however to ignore at least some of the expectations we have of supposed rights if we operate by the rules- to shift the goalposts mid game – reduces their virtual world to nothing more than a game, a game where childish antics reign supreme in a desperate move to force conformity and mediocrity in an ever shrinking user base.

See you around the metaverse

Arabella Steadham

Rezz date: 23rd August 2006

Permaban date: 8th September 2010.

Reason: Thinking

Dear Linden Lab…

•September 7, 2010 • 79 Comments

Dear Lindenlab,

I read the news today, oh boy.

I wonder at why you think your re-defining of the word ‘transparency’ is such a good thing, as it certainly has nothing to do with honesty or integrity. It is a muddy flim of half truths, conniving and deception. I wonder why you have not told the users of Secondlife (50% of whom were Emerald users, by your own statistics) that the new approved TPVs are created by former griefers that you hounded out of secondlife, lock, stock and barrel.

I wonder why you have not announced that Ascent is simply a new name for Interia + nano, two viewers designed to steal passwords and make content theft so much easier. I wonder why you are happy for the devs to be on that team, when you specifically named them to us as not trustworthy and to never be on the Emerald Team. This was during the time you felt you had the right to dictate who should be on TPV teams. Obviously you have self corrupted your own publicly announced standards.

I am also curious as to why you think the so-called ‘lead dev’ on the Phoenix team is trustworthy, when you know damned well she made her own viewer based on emerald but with permission checks removed. Oh wait – that was only distributed to friends so was ok. But she lied. Your two targets on the Emerald Team never lied about what they had done, either to you or the public.

And I assume with your all knowing abilities that you are perfectly aware of the relationship of the 3rd-class devs on the Emergence team with the group you mass banned some months back. Check who funds them.

You know full well that the very same people who hacked into emerald webservers and wrote griefer viewers are listed as compliant and in the newly announced TPVD. So much for your worthless standard of ethics. You are also fully aware that the last emerald release, 2600 was FULLY compliant with the TPV set standards – emkdu is NOT in violation with the GPL and we removed the encoding as required. We did however have the correct distribution licensing from the owner of KDU, something that lindenlab forgot to get themselves. Two of your chosen targets on the dev team left, the 3rd was not “voted off” (do you really think this is some sort of a game??) yet you still say the most popular viewer on the grid is non compliant. You lie. This is nothing but an ego battle.

I truly wonder at your assumption that your users are stupid and underserving of your respect. It still may surprise you to know that people get mightily offended by your dictatorial attitude, even for a pond sized american company.

I also wonder why you still have people like Joe and Soft employed, when you know as well as I do that their own personal failings caused the ‘breaches’ that you now choose to pin on Emerald. You know these two sanctioned everything that was done, specially at the rather unique LL/Emerald in world meetings.

Given all this, there is one thing I do know about you. I know that you could never understand why a small team of 12 dedicated voluntary devs WOULD NOT vote off the most crucial member of the Emerald Team, just because you said. I do know that you have zero understanding of what a team really is, so I will enlighten you.

A team is a group who work with each other on good days and bad. A team will bounce ideas around, acknowledge the brilliance of its members in their own abilities, support each other in times of crisis, defend its members to the hilt when attacked by outsiders and enjoy the cameraderie that blossoms. A team will always have the back of each of its members, so that any outside bullying will be deflected that more strongly.

Once upon a time, I had great hopes and aspirations for what Secondlife could be as it grew and developed. I saw it as an incredibly creative means of communication which if guided right, could far outstrip the many other social networks cropping up. I saw that it could be a perfect method of a remote working environment, allowing companies to flourish around the world with this much lower overhead. I saw it as an amazing way to continue education, with in world facilities for me personally to choose wherever I wanted to have extended education. I also saw it as this wonderful place where people from all over the world could gather together and form lasting bonds with others they would have never met otherwise.

Now, this is what I see. I see a Secondlife future of a backwater virtual environment operated by scrabbling inward-looking managers, governed by mediocre directors who have used age old methods of undermining, backstabbing and incompetence to get where they are. I see an ever-shrinking group of managers scared silly of true intelligence, more interested in chopping it out of their world of blandness and deceit, than fostering, funding and nurturing. I hear your managers screech to me “Yes, lindenlab wants your numbers!” and then deliver an ultimatum we as a team would not fulfill. Because there was only one requirement that was not fulfilled, and you as a bully wanted your ego to reign supreme. But hey, employ yet another PR person to cover up your shambles style management. Sure beats having honest, dedicated and talented staff like those you sacked a few months back. I see now, a puddle rapidly filling with pond scum. Who knows, they may evolve one day. At least you can manipulate them until then though.

So – numbers of users logging in with the official viewer had fallen dramatically , so a VP came up with a plan (or perhaps an ex CEO dragged back) – “let’s block Emerald, add a few really dodgy TPVs and people will have little choice. They will HAVE to use 2.0″. Someone probably got a bonus for this (a LL bonus is worth about $US3.00), or more likely ‘luv’ from the luv machine.

To be perfectly honest with you, lately I’ve been more interested with my own RL tragedies and RL earthquake to take anything that you say or do with any seriousness, let alone give it any credibility. As I write this I look around my city and see smashed buildings, small family businesses devastated, billions of dollars damage to a city of good people. I am watching my next door neighbor’s 80 year old house being pulled down after sustaining too much damage last Saturday night. I’m so glad I live on the other side of the planet to you, Lindenlab. Less chance of me being contaminated and corrupted by your dodgy business practices. How about that VAT scam eh?

At last week’s meeting with Oz when he threatened all the team with ‘never being employed by a real company or a government agency’ I knew you had lost the plot entirely. Who the hell do you think you are, you dunderheaded buffoons? You might not realise this, but the world and its governments are not dictated to by the likes of you. Not everything is virtual scamming and bullying you know. Poor little Oz, how awful to be a puppet. I guess this is why he couldn’t even keep his promise to us to email the final lindenlab decision, as it would be the ethical the thing to do (he said). I imagine it is easier to thrust a blade into the back of your perceived enemy without any notice huh.

To the users of Emerald Viewer, I am truly sorry that lindenlab has chosen to do this to you. Good luck! I will not be using any of the new TPV announced today – I guess I know too much of their history, I’d rather my accounts were safe :). And at least my integrity is intact.

Yours sincerely,

Arabella Steadham
Communications Manager
Emerald Viewer

Rezz date 23rd August 2006

The End

•September 1, 2010 • 416 Comments

This is the end, beautiful friend
This is the end, my only friend, the end
It hurts to set you free
But you’ll never follow me
The end of laughter and soft lies
The end of night we tried to die
This is the end

United we stand and divided we fall. Thus ends the final days of the Emerald Project.

Approximately 10 days ago I and a number of devs came together to reform the Emerald Team in the anxious hope of continuing the most popular TPV in Second Life. The incredible driving passion, flair for innovation, endless energy and camaraderie were all still there. Because of this, I was sure we could make this work.

Alas this was not  to be. Linden Lab has made demands of the team that are impossible to meet. Among the demands not listed publicly elsewhere was to publicly release an RC without any ability to load the emkdu or llkdu files. This was do-able. The final demand was to ‘delete’ 3 key members of our team. While making this demand, Linden Lab was quite aware that this was effectively the guillotine to the project.

This is the opportunity for a fork project to develop and create a TPV version of snowstorm, which is what Linden Lab really wants. I am aware of a number of small projects underway now, and I wish them the best, the very best in their endeavors.

For you, the user, what this  means is that there will not be any further releases of the Emerald Viewer after today. The existing releases will continue to operate until Linden Lab decides to terminate their access and end Emerald once and for all.

There will be one final version of the Emerald Viewer released here later today; that is, the viewer we’ve been working on for the past six months. It would be a shame to let the efforts of the developers who put so many unpaid hours into this project go to waste.

Edit: The final version has been released, you can get it at http://emeraldviewer.net/downloads.shtml

This virtual world is ever changing and must be, otherwise it will stagnate. This incredible environment will continue.

Arabella Steadham
Communications Manager,
Emerald Project

CLARIFICATIONS

- Because there was no consensus amongst the developers about whether or not to comply with Linden Lab’s requirement to remove three core developers, Lonely Bluebird offered to leave the Emerald project only if the team voted for this. Rather than wait for any kind of vote, a hostile takeover was attempted by a portion of the Dev Team trying to gain unauthorized access to the emerald servers without knowledge of the others (including me, the server owner).

- the vote eventually took place, with a minority even voting. This few that voted did not all vote in favour of removing Lonely Bluebird. The vote took place after the takeover failed, for forms sake

- Linden Lab has made it abundantly clear and in fact stated quite bluntly that they want Emerald numbers, which at this point in time number around 50% of total Second Life logins. These have been the stats for some months now.

- The primary issue that resulted in the demise of Emerald was the attempted and failed takeover of the project, far in advance of any requirements deadline set by Lindenlab. This hostile takeover was initiated by Jessica Lyon.

***UPDATE***

As at 2.00pm SLT today, an attempt was made to pervert the in world open Emerald viewer group by a known griefer using the account Greenlife Emerald. As a consequence of this, I tried to close the group down. Unfortunately, I could not do this in time, so many will now no doubt read disturbing notices put out by Greenlife Emerald. I suggest you read this blog for any information on Emerald.

Please note, no other group has the legal right to use the name Emerald or Emerald Viewer.

A few various things..

•August 30, 2010 • 93 Comments

A few notes we would like to share with our users.

First: On Saturday, Jessica Lyon and Arabella Steadham sat down and answered questions on a live broadcast called Rezzed.tv. You can watch the recording of that interview here: http://rezzed.tv/2010/08/rezzed-tv-presents-emerald-your-questions-answered/.

Second: Windows users, please note that if you update to 2587, you may experience crashes on login. We have determined this is a bug related to Windows and how it handles temporary files. Although the 2587 installer no longer contains emkdu, Windows seems to be pulling it from our users’ temporary Windows files. Despite an update we made to our installer which looks for emkdu and attempts to delete it if present, the issue still seems to be present for some users.

To be sure to avoid this, please follow these steps prior to installing 2587.
1/ Using Windows Search, search for emkdu.dll and delete all instances of it.
2/ Install 2587 but don’t launch it yet.
3/ Go into your 2587 install folder, look for emkdu.dll. If you see it, delete it.
4/ Launch the viewer.

Third: We have decided that it will be safer for us to provide our list of requirements from LL as we achieve them. What is most important right now is the preservation of the viewer project and our ability to fulfill the requirements. Announcing the items we have not yet fulfilled may put our ability to fulfill them at risk and thus, put the project at risk.  We will continue to provide you with our requirements as we achieve them.

The following is a list of requirements we feel we have fulfilled so far.

1/ Use open mailing lists or forums for your developer communications. We will all be dedicating more time on our forum to respond to your questions and concerns from this point forward. In the past we have not been dedicated to our forum due to time constraints, this changes now.

2/ Provide a publicly viewable source code repository. We have created a public Mercurial source code repository for our users. This repository is kept up to date in real time. When we make a change to the code, it will be added to the repository. All our users will essentially be able to watch us work and see our code changes and additions from this point forward. http://hg.emeraldviewer.net/

3/ Provide public code commit notices. You will note on our hg repository page, there is an RSS feed button. This will keep our users up to date with all of our code commit messages.

4/ Require each committer to provide real-world identity information to Linden Lab as a signatory to the certification of compliance with the Third Party Viewer Policy. To the best of our knowledge, Linden Lab has the RL information for each and every one of us. We have however, asked LL to verify that they do and anyone they don’t have, we will provide it.

5/ Update your posted Privacy Policy for the Emerald Viewer to specifically describe what user data has been collected or stored by any version of the Emerald viewer that may be used to log into Second Life. For all user data collected or stored, specifically describe in the policy how that user data has been used, displayed or shared. We have updated our Privacy Policy and are waiting for word from LL if it is acceptable. You may review it here: http://emeraldviewer.net/privacypolicy.shtml

We do not yet know if Linden Lab is satisfied that we have fulfilled these items yet. If they say they don’t feel we’ve done enough, we will do more. ADDED< There are two items left to fulfill, we will make them public as soon as we have done so>

We know that we have to earn back the trust of both the user community and of Linden Lab. We understand where LL’s coming from, and we’re working hard to meet their requirements while still maintaining a viable development process for Emerald. We honestly believe it’s the best viewer on the grid, and want to keep it that way. We’ll do what it takes to stay on top, both technically and in the minds of our users.

Sincerely, The Emerald Viewer Dev Team

Public Beta! Public HG Repository

•August 27, 2010 • 70 Comments

We have a public BETA RELEASE for our loyal users! Please keep in mind beta releases are work in progress and you’re bound to come across bugs.

Windows beta will be back up shortly, we have some problems with missing files for voice. It appears the wrong file was deleted.. instead of emkdu. Turns out the package uploaded was corrupt, if you had sound or missing voice issues in the windows beta you may need to download a new copy from here and re-install it.

http://emeraldviewer.net/box/Emerald_Viewer_1.5.0.2587.exe

http://emeraldviewer.net/box/Emerald_Viewer_1.5.0.2587_x64.exe

http://emeraldviewer.net/box/EmeraldViewer-i686-1.5.0.2587.tar.bz2

http://emeraldviewer.net/box/Emerald_Viewer_1.5.0.2587_Intel_Beta.dmg

And! We have set up our public HG Repo for source code, complete with RSS feed for commit messages. Always up to date with our work.  http://hg.emeraldviewer.net/

Emerald Interview with Phaylen Fairchild

•August 27, 2010 • 13 Comments

This Saturday 28th August at 4pm, Arabella Steadham and Jessica Lyon wil field questions on Emerald, hosted by Moderator, Phaylen Fairchild.

This is a good opportunity to ask your questions and learn the answers to so many issues that so far have circled the grid and blogsphere.

Come along check for LM here

Are You Interested in being an Emerald Developer?

•August 27, 2010 • 31 Comments

Emerald Dev Team is currently fielding applications for new Windows, Mac and Linux developers. Experience building the sl viewer or the Emerald viewer and C++ required. Experience with Python, cmake and HG preferred.

Must be able to work in a team environment but most importantly, have the courage to help us bring the Emerald Viewer back from the brink. Please submit applications in the form of Notecards titled “Dev Application” to Jessica Lyon.

LL requirements for Emerald

•August 25, 2010 • 181 Comments

Yesterday, the Emerald Development team received a large list of requirements and conditions from LL. Today we met with LL and reviewed all of those conditions for clarification. At this point, I can safely say that we fully intend to address and fulfill ALL of them as soon as we possibly can.

EDIT>We have been asked not to disclose the requirements at this time.< Apparently there was a misunderstanding and we are in fact allowed to disclose the requirements list. As soon as we have finished ironing out the fine details, we will be disclosing this list in the name of transparency. You can expect to see the list here in a few days time.

Although some of these conditions will be very difficult, we feel they are reasonable considering recent events.  Due to that difficulty however, some will take more time than others to fulfill. It is a big list of things that we need to do and we will be providing LL with a time frame on each individual item by Friday. Once we have completed these items to the full satisfaction of Linden Lab, we intend to re-apply for the TPVD.

We feel it is important during this time to inform everyone that although Linden Lab has encouraged the use of other viewers, the use of the Emerald viewer is still a decision that is yours to make. Emerald will not be blocked unless we fail to fulfill our requirements in the time allotted.

Linden Lab has told us that they want us to stop using the emkdu.dll or llkdu.dll files because they are not compliant with the GPL. For those wondering what KDU is, it’s a closed source image decoding library which provides a significant speed improvement over the open source alternative. However, since LL wishes us not to use it, I would like to take a step in that direction as a show of faith to the Lab right now.  I will ask our users to go into your Emerald install directory while you are not logged into the viewer and delete the file named emkdu.dll. The viewer will continue to function correctly however it will be slower. This is only a request from us and not a requirement. Our next release will not include this file.

In the coming days, some of the older versions of Emerald Viewer may be blocked from logging in at our request, this however will not happen until updated versions are made available on our website.

I would also like to extend a sincere apology to our users for all the confusion over the last few days. It has been a very difficult week for us but we expect things should start too quiet down now.

So in closing, I will reiterate, Emerald Dev Team intends to fully comply with the conditions set out before us by Linden Lab, and we plan to do so within the shortest time frame possible. Use of the Emerald viewer is still your choice and Emerald is not a malicious viewer.

Sincerely, Jessica Lyon and Arabella Steadham, Emerald Manager, Communications

Treet.TV Interview now available as Video

•August 24, 2010 • 5 Comments

The Treet .TV interview on “Tonight Live with Paisley Beebe”, filmed on Sunday 22nd August in which Emerald staff were interviewed, is now available on video, here

 
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